massage and bodywork professionals
Referral Rewards
What have you found as a good "reward" for a client that generates referrals?
I have a fairly new practice that's been gaining some traction over the last couple of months. Today I had a client come in as a direct referral (like my client actually drove her friend over here for a massage, then got one herself).
I want to give her a "thank you" for bringing in a new client, but don't know what a good extent is to go to: Is a free-massage certificate too much? Is a $5-off coupon too little? I was wondering what others have done - what says "thanks" without feeling like I'm giving away the ranch. Maybe you've done something totally different - not in the way of services or discounts.
Thanks in advance.
Therese Schwartz
John, it sounds like you think about the human body in ways that are quite unique!
I didn't start getting a large number of referrals until I was able to be the problem solver I mentioned earlier. It took a couple of years of experience and continuing ed. My hairdresser, with whom I trade, told people about me all the time. Last spring (2011) she was getting ready to fly to Europe on vacation and her neck hurt so much she wasn't sure she could tolerate the flight. I worked on her, and the pain went away. When she told people about that, it started a nice stream of folks coming to me from the salon! And they've referred people who have referred people...
So maybe it takes some time, but all you need is one person to start talking!
Oct 15, 2012
Stacey Breslin
I am in the process of making up a combined frequent client/referral punch card.. For each massage the client gets and for each new client they refer, they will get a "punch" and after the 5th one their 6th appt will be 1/2 off. It's a good incentive to get people to come more often and to refer more people!
Oct 16, 2012
SANDRA MICHELLE
We run a dvd website and would like to offer our customers a reward for referring new customers to our site.
click link
Oct 17, 2012