Comments - client dismissal - massage and bodywork professionals2024-03-29T12:21:44Zhttps://massageprofessionals.com/profiles/comment/feed?attachedTo=2887274%3ABlogPost%3A193515&xn_auth=noDo not confuse protected clas…tag:massageprofessionals.com,2011-07-25:2887274:Comment:1941172011-07-25T03:40:19.616ZDaniel Cohenhttps://massageprofessionals.com/profile/DanielCohen
<p>Do not confuse protected class with minority. Does the place have a policy on refusal of service? Does it state that one complaint from another client regarding behavior will result in refusal of service? If it does than it probably wont stand up in court anyway. You might want to ask a paralegal service before you do anything about refusing service. If you do it don't be surprised if she gives you bad reviews online. Ask the paralegal about how to deal with those if it happens.</p>
<p>As…</p>
<p>Do not confuse protected class with minority. Does the place have a policy on refusal of service? Does it state that one complaint from another client regarding behavior will result in refusal of service? If it does than it probably wont stand up in court anyway. You might want to ask a paralegal service before you do anything about refusing service. If you do it don't be surprised if she gives you bad reviews online. Ask the paralegal about how to deal with those if it happens.</p>
<p>As far as finding another therapist, the issue is the salon is refusing to serve her.</p> She is not a minority in any…tag:massageprofessionals.com,2011-07-25:2887274:Comment:1941122011-07-25T02:35:52.398ZMassage Gnomehttps://massageprofessionals.com/profile/NaomiThompson
She is not a minority in any way that I can tell. She currently has appointments that are set up on the books so I think that it is not going to work to not be able to agree upon a time. Also, if she can't get me to commit to a time which I have tried in the past, she will call until she gets a staff member that can't handle making the tough judgement calls and will give in and put her on the books.
She is not a minority in any way that I can tell. She currently has appointments that are set up on the books so I think that it is not going to work to not be able to agree upon a time. Also, if she can't get me to commit to a time which I have tried in the past, she will call until she gets a staff member that can't handle making the tough judgement calls and will give in and put her on the books. Keep your communication with…tag:massageprofessionals.com,2011-07-24:2887274:Comment:1938312011-07-24T23:40:33.502ZDenise H. Williamshttps://massageprofessionals.com/profile/MassageTherapyNYC
<p>Keep your communication with this person brief and most of all be direct and honest. Don't dance around the issue. Don't make up excuses - simply state what you want.</p>
<p>I've written one "Dear John/DearJane" letter in the 12 years that I've been in practice. It was very simple and to the point and went something like this: (yes is was very to the point)</p>
<p>Dear Ms Doe.</p>
<p>After much consideration, I feel you would be better served by finding another massage…</p>
<p>Keep your communication with this person brief and most of all be direct and honest. Don't dance around the issue. Don't make up excuses - simply state what you want.</p>
<p>I've written one "Dear John/DearJane" letter in the 12 years that I've been in practice. It was very simple and to the point and went something like this: (yes is was very to the point)</p>
<p>Dear Ms Doe.</p>
<p>After much consideration, I feel you would be better served by finding another massage therapist.</p>
<p>Sincerely,</p>
<p>Denise Williams</p>
<p> </p>
<p> </p>
<p>I felt amazing sense of relief as soon as I mailed the letter!</p>
<p> </p>
<p> </p> I think the best thing would…tag:massageprofessionals.com,2011-07-23:2887274:Comment:1936142011-07-23T23:38:59.254ZDaniel Cohenhttps://massageprofessionals.com/profile/DanielCohen
<p>I think the best thing would be simply to be unable to agree on an appointment time. Don't put anything in writing because unless you have a policy that she has violated you would be leaving yourself open for a lawsuit. Does she fit any of the federally or state protected classes (age, national origin, religion, race, etc.)? If she does you better prepare a good defense.</p>
<p>I understand your problem but just be careful that you are not being setup. Good luck.</p>
<p>I think the best thing would be simply to be unable to agree on an appointment time. Don't put anything in writing because unless you have a policy that she has violated you would be leaving yourself open for a lawsuit. Does she fit any of the federally or state protected classes (age, national origin, religion, race, etc.)? If she does you better prepare a good defense.</p>
<p>I understand your problem but just be careful that you are not being setup. Good luck.</p>