What you didn't say because you didn't think any one would believe you....

I'm so proud to be a member of ABMP and appreciate special handling from Les Sweeny way back when....

This report makes me horribly sad... I'm opening the floor for discussion on how our training can better prepare us for hotel-in room treatments - what we say to our Spa Directors and knowing the limitations of our service so that stories such as this NEVER get out of hand.