Best Practices in Using an Automated Competency Management System

One of the benefits I've had of using Twitter over the past year+ has come in connections and awareness of what others are doing. Since much of requirements in massage regulation and training are supposed to be about competency, I have, over the years, become interested in how that works in areas in which return on investment (ROI) is considered to be critical.

So it caught my eye today when a noticed flowed by that the 2nd of the three part series of articles on best practices in competency management was available. I also like to share, so the we can raise the level of discussions on massage competency management. So that we all can be more aware of what's happening out there in the greater business and health care worlds. In that spirit, here are the links to Part I and Part II.