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Do you make special social and environmental efforts in your practice?
I'm writing an article about how your social/environmental efforts can deepen your client/practitioner relationships. I'd like to talk to a couple of massage therapists about their experiences.
If you volunteer in your community or take extra care to make socially/environmentally responsible business decisions, how has this impacted your client relationships? Do you find you draw clients who share your values? Are they perhaps more loyal because they share your values? Do you find that relationships are more satisfying for both client and practitioner when they're enhanced by shared values?
Resond here or email blake_michelle@comcast.net
Talk to you soon!
Views: 116
Replies to This Discussion
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Permalink Reply by Gordon J. Wallis on
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Well , my opinion is if you are a good massage therapist, and want to be successful. I would think you have to be open to massaging all the community.. A good therapist can massage all types of people...all ages,,,all body types.. with head aches..Democrats and Republicans... But joining an organization that has a cause you feel strongly about is fine..And Im sure you would gain like minded clientel from it But I wouldnt limit myself economically buy just depending on that group.. So it all depends what you want I guess? I work in a spa environment now, and I like it... uhm.... Not sure if that answers your question? Well thats what I think.
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Permalink Reply by Michelle Blake, LMT on
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Thanks, Gordon. I agree that we need to be willing to work on a wide variety of people, both for practice-building and for ethical reasons. I'm talking about something a bit different. For example, when there was a newspaper article about my volunteer work, my clients brought the clipping to their appointments and said they loved learning about the non-professional work I do. It strengthened the relationship with those clients because they valued my priorities. A colleague of mine made an instant connection to a first-time client when she learned he volunteers at a home for people with special needs, because she has a son with similar special needs.
So I'm asking other therapists if they've seen similar relationship-building in their practices if they support a local charity or install solar panels, etc.
Thanks for your reply.
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Well ok... Yea.
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Permalink Reply by Laura Allen on
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We do volunteer in the community. We also give free massage to any veteran returning from a war zone all year round, and on Veteran's day we give free massage to veterans all day, among other things. My staff members all have the discretion to discount work or offer a sliding fee to someone who truly needs it and doesn't have the money.
Environmentally, one of the best things we do is use Britta filters at our office and avoid bottled water, and we use essential oils to make our own sprays for cleaning. Clients are always commenting on the pleasant aroma! And yes, people do appreciate businesses that act socially and environmentally responsible.
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Thank you, Laura. This is exactly the kind of input I'd like to get for my article. I've tried to see a way of directly messaging you or emailing from your profile, but I'm failing. Would you mind chatting a bit? I'd like to hear about the ways your client/practitioner relationships have grown or strengthened. blake_michelle@comcast.net
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Sending you an email. It will be from therassage@bellsouth.net so if you don't see it in a few mins check your spam filter.
LA
Michelle Blake, LMT said:
Thank you, Laura. This is exactly the kind of input I'd like to get for my article. I've tried to see a way of directly messaging you or emailing from your profile, but I'm failing. Would you mind chatting a bit? I'd like to hear about the ways your client/practitioner relationships have grown or strengthened. blake_michelle@comcast.net
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