Scott Kingsbury's Blog – July 2010 Archive (1)

Many of us have experienced the feeling of walking into a beautiful spa, full of wonderful aroma's, beautiful designs, and a relaxing effect like no other. Many of the professionals are well trained and provide valuable assistance to the clientel. Like any experience it may take just one bad moment or action to distort the clients peace of mind.

I was speaking with a Spa Director at a Ritz Carlton Resort. This person informed…