First off, I would like to apologize to all the people who have made comments on my blog on the Massage Magazine
website (where Massage Collage originates) that are not posted. There has been an ongoing problem with this now for several months and for some reason, no comments are being posted. Management is aware of the problem and is working to fix it. It has apparently affected most of us, not just me. The comments are there in line, they’re just not making it into print, and I’m sorry. I don’t withhold any comments, including those from people who disagree with me, so hopefully this will be resolved sooner rather than later. I do appreciate everyone who has commented on my posts.
Now on to the real topic today, and that’s about attitude. My fellow blogger, Julie Onofrio, directed me to a website the other day that was full of therapists who were all making extremely negative comments about our profession and how they aren’t making a living, whining about their lack of clients and the general decay of the massage profession. Not being one to mince words (and neither is Julie), I was appalled at what I read and think it’s a bunch of claptrap. I firmly believe that your business can be whatever you make it.
I want to state clearly that the county that I live in is the 2nd most economically depressed county in North Carolina, out of the 100 counties in our state. We have the second highest unemployment rate in NC, and of towns our size, the 13th highest unemployment rate in the nation. And in spite of that, my business is rocking to the point that just this week I took over another suite of adjoining offices, adding four more therapy rooms, and hired additional staff to handle the clients.
We aren’t cheap, but neither do we cater to the rich and famous. There aren’t any celebrities that I know of in Rutherfordton, NC. There are just honest working folks, or I should say, they would be working if they hadn’t been laid off when their plant closed down and moved out of the country. I think when people are stressed out, whether that’s over money or some other reason, they need a massage. Maybe the people who can’t afford to take a vacation this year are getting a massage instead. Whatever the reason, we’re booming, and I’m very thankful.
In reality, I attribute the success of my business to one thing, and that’s the positive attitude of my staff. People feel welcome when they come in the door. They receive the best service we know how to give, and they are made to feel appreciated for choosing to spend their money with us.
I just received my first massage this afternoon from a new therapist I hired a couple of days ago. I don’t believe in making therapists “audition” for a job at my place. I hire them based on attitude. I can teach a monkey how to give a good massage. I can’t teach anybody how to have a great attitude. I’m glad it was a great massage, but the bottom line is, it was her personality and great attitude that caused me to give her a job.
I’m a big believer in the law of attraction, that whatever you put out there is exactly what you’ll get back. So if you’re dragging to work every day with the thought that you aren’t going to make the money you need, the universe is going to see to it that you don’t. I choose to go to work every day trusting that my needs are going to be met, and they have been. If I go to work whining that I’m not going to have a good prosperous day, I am virtually assuring myself that I won’t have one.
You can’t sit around waiting for business to come in the door. You have to go out and get it. You have to make it a point to tell at least two new people a day about your business, and give away at least two of your business cards every day. You have to network with other small business owners and others at every opportunity. You have to be prepared to look at every new person you meet as a potential client. You have to see to it that the clients you do get are so thrilled with your services they go out and tell a dozen other people. You have to work at it! And you have to have an attitude of success, even when your success has not yet arrived.
If you set concrete goals, if you’re working toward them and doing the absolute best that you can, and you don’t give up, it will happen for you. On that note, I’ll sign off with a quote from Thomas Edison: Many of life’s failures are people who did not realize how close to success they were when they gave up.
Peace & Prosperity,