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I can attest to "schedulicity" in that Clients love the easy access, flexibility,etc.It's also user -friendly from the LMT's end.
I know of no one using "GenBook" but have wondered about this as an option.
Anyone using GenBook for their practice ??
K -
Hi
My name is Michael Wilson and I'm the Director of New Media for Schedulicity. I just wanted to reach out and offer to answer any questions or help in any way, if necessary. I also wanted to send along a pic of what your clients receive when they schedule with you through Schedulicity.
They get their own home page where they can see and manage all their upcoming appointments with your business; as well as:
1) Cancel and Reschedule with you as long as their outside of the cancellation parameters that you select
2) Add their appointments to their Google, iCal or Outlook calendars if they organize their life that way
3) A google map to your business, in case they've never been.
4) The ability to recommend your business to all their friends on Facebook (HUGE) with a link that will take their friends to your online scheduling page; and
5) The ability to rebook from a past appointment by just clicking on the 'Book again' link.
Just wanted to make sure you knew what your clients would be seeing/getting.
Please let me know if I can help.
Kindest regards,
Hi
My name is Michael Wilson and I'm the Director of New Media for Schedulicity. I just wanted to reach out and offer to answer any questions or help in any way, if necessary. I also wanted to send along a pic of what your clients receive when they schedule with you through Schedulicity.
They get their own home page where they can see and manage all their upcoming appointments with your business; as well as:
1) Cancel and Reschedule with you as long as their outside of the cancellation parameters that you select
2) Add their appointments to their Google, iCal or Outlook calendars if they organize their life that way
3) A google map to your business, in case they've never been.
4) The ability to recommend your business to all their friends on Facebook (HUGE) with a link that will take their friends to your online scheduling page; and
5) The ability to rebook from a past appointment by just clicking on the 'Book again' link.
Just wanted to make sure you knew what your clients would be seeing/getting.
Please let me know if I can help.
Kindest regards,
Appointments-Plus.com , I have nothing but good things to say about these guys.
Hello Nancy and all on this Forum.
Thousands of businesses trust their scheduling to Genbook. Massage Therapists in particular love Genbook's ability to auto-collect and publish customer reviews of their business. Genbook optimizes these reviews for Google so their business is marketed effortlessly across the internet.
Recognizing you are looking for direct feedback rather than a marketing pitch, you can check out some of our Genbooker Testimonials on our website (http://genbook.com/genbooker_testimonials_1.html) and on our Facebook page (http://www.facebook.com/GENBOOK?sk=app_6261817190).
I would also like to point out that Genbook is ABMP's Preferred Online Scheduling partner. ABMP Members receive a 15% Lifetime Discount on Genbook. Sign up on a 30-Day Free Trial here: http://www.genbook.com/abmp/
Happy to answer any questions you may have.
Best,
Marc
Marc Woodward
VP Marketing & Business Development
Genbook.com
Thanks BodyWork'Er, we appreciate the compliment! We are so glad that you are happy with our service.
Appointment-Plus is celebrating our 10 year anniversary providing industry leading on-line scheduling.
We offer secure on-line credit card payment processing, packages, gift certificates, customizable client views, integration with iContact for marketing, text message reminders and so much more. This year we are adding new features such as social media marketing integration, smart phone apps, an updated administrative view and additional business features.
We are also the only on-line scheduling software that offers you FREE training with a dedicated Setup Coach. And last but not least we have an excellent LIVE support department, our Accurate Answers team.
You can find out more about Appointment-Plus by visiting us on Facebook or going to www.appointment-plus.com
Regards,
Rebecca Legamaro
Social Media Specialist
Appointment-plus.com
I have a small clinic with 8 massage therapists and we have used Genbooks for about a year and a half. The pros are that our customers do not have to have passwords, etc. They do not need to log in to set an appointment. I have never heard a negative remark about our online scheduling and I hear over and over how easy it is. I also like the collection of reviews that are posted on the web and that we can use in our marketing. That's a wonderful feature. For the most part I am very happy with Genbook. However, they have terrible customer service. There is no way to call them or chat online. In order to comment or ask a question you have to go through the Q&A page, navigate around until you find a place to make a comment and then hope that someone sees it, understands it, and responds in a helpful way. This does not always happen and has caused me much frustration. I would switch just for this reason if I found another site as easy to use but I haven't found that yet.
-Philip Whitmore
Director, Siskiyou Massage Clinic
Ashland, Oregon
Appointment-Plus does have a login feature however you can modify it to your needs. One of the reasons we have a login option is so that our clients can offer their customers secure on-line payments for services, packages and gift certificates.
Also, we have an amazing LIVE support team. Our Accurate Answers team is available via e-mail, chat and phone. We also provide our clients with basic support assistance on our Facebook page. We believe strongly in supporting our clients before and after the sale. We give you a free dedicated set-up coach to help you get started. Our knowledgeable and friendly set-up coaches have experience in a wide variety of service industries. They can help get you set-up and address any scheduling issues you may have.
I would be happy to answer any questions you have about Appointment-Plus.
Becky Legamaro
Social Media Specialist
Appointment-Plus
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