So, this goes along with several other posts, including my last one, Massage Clinic. Plus, from my understanding, there are several of us looking in to the expansion process. This may be very helpful information to have, so please give us all you've got! After interviewing potential ICs, I have a…
What software packages are people using to keep track of customer payments, visits, and retail purchases? I'd love to hear what other small businesses are choosing ~
Help I need everyones input...I have a building that I share with 3 other perfessional bodyworkers..we also share a Lobby area. One of the three bodyworks is soo loud I have talked with her and written notes about her needing to keep her voice down. We also have signs up around the lobby as a…
It was one of my biggest problems when I started out. How do you do yours? Or are the therapists responsible for their own? I had a refrigerator for them to keep their food in and washer and dryer in the 2nd Center.
Note from Mike: This group asked for this class. It took a while to get it done, but here is your class only at…
This was the Rain Forest (See the Ashiatsu Bars) and the Teddy Bear Rooms!
I have a few questions and would love your advice. I have two new therapists working out of my studio. I am giving them a percentage of the massage fee. I am providing the space, sheets, oils and doing the marketing. They are independent contractors and keep practices out of their homes as…
How do you promote your employees / contractors. Obviously, we all know that the greatest referral source is word of mouth. Clients spreading the word to friends, family, co-workers is "gospel". However, what methods have worked for you in getting that ball rolling for your new recruits?
Hi Everyone, First I just wanted to thank you for being here and having this group. Secondly, I welcome and appreciate all the information you can share.After 23 years of working on my massage practice, I now want to work on my massage business. I am looking to cut down on the hours that I am…
Do you have for your employees / does your employer have for you, performance standards?Examples- number of sessions, percent rebooked or repeat clients, customer satisfaction scores etc.Do you have a performance based pay system or bonuses for achieving goals?How do you implement them?